Frequently asked questions (FAQ)

Reading Time: 3 min

1. Is "Peptide Shop" a Legitimate Source?

Peptide Shop is an official supplier of Dragon Pharma products. We provide genuine, high-quality peptides sourced directly from trusted manufacturers to ensure authenticity and reliability.

2. How Do I Place an Order?

Simply browse our catalog, select your desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

3. How Much Does Delivery Cost?

Shipping is typically offered at a flat rate of $40.

4. Where and How Do You Ship?

We offer both domestic (U.S.) and international shipping.

U.S. Domestic Delivery: 2–5 business days
International Delivery: 7–20 business days

Orders are shipped from our warehouses directly to the address provided at checkout. Delivery times may vary depending on destination and local postal services.

5. Can I Pay by Credit Card?

Please proceed to checkout to view all currently available payment options for your order.

6. What Is the Order Shipping Process?

Order processing within 1-2 business days. Once your order has been shipped, you will receive a notification. Delivery typically takes an additional 10–12 days, depending on the destination.

If you are located in the U.S. and choose international shipping due to pricing differences, this is generally acceptable.

7. Do You Guarantee Delivery?

Yes, we stand behind our shipping process. We aim for a 100% successful delivery rate, and shipments to the U.S. from our EU locations have a success rate close to 99%.

In the rare event that a package is lost or seized (especially during customs clearance), please contact us immediately. Each case will be reviewed individually to determine the appropriate resolution.

8. Do You Accept Bitcoin?

Yes, we accept Bitcoin as a payment method. We also accept Ethereum and Bitcoin Cash.

9. Is There a Minimum Order?

Yes, we require a minimum order of $100. This allows us to maintain efficient processing and high-quality service standards.

10. What Is Your Policy for Lost or Seized Packages?

If a shipment is lost or seized during transit, we offer a 100% reshipment of the affected products.

All packages are shipped in discreet, unbranded packaging to protect customer privacy. While we take all necessary precautions to ensure smooth delivery, international shipping may involve customs risks. Please review our replacement and reshipment policy for full details.

11. When Will I See My Expected Delivery Date?

Once your order has been processed and dispatched, you will receive a tracking number via email. You can use this to monitor your shipment and view the estimated arrival date.

If tracking does not update within 4–5 days, please contact our support team.

12. Is a Signature Required Upon Delivery?

Signature requirements depend on the local postal service. In most cases, a signature is not required.

13. Are Orders Trackable?

Yes. All shipments include tracking numbers. You will receive tracking details by email once your order has been shipped.

You may track your package via USPS.com or 17Track.net.

14. Do You Offer Discounts or Promotions?

Yes, we occasionally run special promotions, discounts, and limited-time offers. Subscribe to our email updates to stay informed about upcoming deals.

15. How Can I Contact Customer Support?

For assistance, please use the contact form available on our website: Contact Us