Refunds & Returns
Peptide Shop is committed to providing a clear, fair, and hassle-free experience for our customers. Orders may be canceled prior to shipment by contacting our support team. Once an order has shipped, returns are not accepted due to the sensitive nature of peptide products and our strict quality control standards.
If your order arrives damaged, incorrect, or incomplete, please contact us immediately with your order number, a detailed description of the issue, and clear supporting photos. Our team will promptly review your request and, if verified, resolve the matter through a replacement or refund.
All products are sold for research purposes only. Refunds are issued solely for confirmed issues such as shipping errors, missing items, or product damage.
For assistance, please Contact us
Support hours: Monday–Friday, 9:00 AM–4:00 PM (PST)